Refund policy

We want you to love your purchase, but we understand that sometimes things don’t work out. Due to our small-batch production (only 15 units per design), we currently do not accept returns for refunds. However, we do offer exchanges and store credit under the following conditions:

· Exchanges:

· We accept exchanges within 7 days of delivery.

· Items must be unworn, unwashed, and in original condition with tags attached.

· Exchanges are subject to availability, as our collections are limited edition.

 

· Store Credit:

· If the item you want to exchange is unavailable, we’ll issue store credit for the full amount (excluding shipping costs).

 

· Final Sale Items:

· All sale items and customized pieces are final sale and cannot be exchanged or returned.

 

· How to Start an Exchange:

1. Email us at andrearapalinostudio@gmail.com with your order number and reason for exchange.

2. We’ll provide return instructions if your request is approved.

3. Once we receive your item, we’ll process your exchange or issue store credit within 5 business days.

 

Important: We are not responsible for return shipping costs or lost packages. We recommend using a trackable shipping service.